Benefits Verification Included
We verify your insurance benefits before every appointment and provide a written cost estimate before any treatment begins.
Leesburg, Virginia Dental Office
Dental Insurance & Medicaid in Leesburg
Family First Smiles accepts Virginia Medicaid and many dental plans. Call our Leesburg office to verify your eligibility, benefits and treatment coverage.
Making Dental Insurance Work for You
Navigating dental insurance can be confusing — but at Family First Smiles, we do the heavy lifting for you. Our dedicated billing team verifies your benefits before every appointment, provides written cost estimates before any treatment begins, and handles all claim submissions and follow-up on your behalf. Our goal is simple: to make sure you never receive an unexpected bill and that you get every dollar of coverage you are entitled to.
We are in-network with a wide range of insurance providers and accept virtually all PPO dental insurance plans on both an in-network and out-of-network basis. We also accept Virginia Medicaid (DMAS) for eligible children and adults. Whether you are a long-time insured patient or exploring dental coverage for the first time, we are here to help you understand and maximize your benefits.
Accepted Dental Insurance Plans
Family First Smiles is proud to work with most major dental insurance carriers. If your plan is not listed, please call our office at (703) 777-1515 — we will verify your specific benefits within one business day.
In-Network Insurance Providers
We currently participate in-network with Delta Dental (PPO and Premier), Cigna Dental, Aetna (PPO), MetLife, Guardian, Humana, United Healthcare Dental, Principal Financial, United Concordia, and several other regional plans. Being in-network means negotiated rates apply directly — reducing your out-of-pocket costs as much as possible on every procedure.
Out-of-Network Coverage
Even if your plan is not in our network, we can still serve you. As an out-of-network provider, we accept your insurance and submit claims on your behalf. Your plan will reimburse you (or us directly, depending on your plan's terms) at their out-of-network rate, and we will work with you to minimize any balance. Many of our patients successfully use their out-of-network benefits with minimal cost difference.
Virginia Medicaid (DMAS)
Family First Smiles proudly accepts Virginia Medicaid through the Department of Medical Assistance Services (DMAS), including Smiles for Children for pediatric patients. Medicaid patients receive the exact same level of care, attention, and respect as every other patient in our practice. Visit our Dental Medicaid page for full details on covered services and how to get started.
Maximizing Your Annual Dental Benefits
Most dental insurance plans have an annual maximum benefit — typically $1,000 to $2,000 — and the overwhelming majority of people leave money on the table every year simply by not using their benefits before the plan resets on January 1st. Our team actively helps you avoid that.
Preventive Care Is Almost Always Free
The vast majority of dental insurance plans cover preventive services — including two professional cleanings, two comprehensive exams, and dental X-rays — at 100% with no out-of-pocket cost to you. This means there is simply no financial reason to delay or skip your twice-yearly checkups. Preventive care is also your most powerful tool against costly restorative work down the road.
Understanding Your Annual Maximum
Once we verify your benefits, our team will explain your annual maximum, how much has already been used, and what procedures will be covered at what percentage for the remainder of your benefit year. We can help you sequence treatment strategically — for example, completing one portion this year and the next portion after January 1st — to stretch your benefits across two plan years when possible.
Year-End Benefit Planning
Every autumn, we proactively reach out to patients who have unused annual benefits and upcoming treatment needs. If you have been told you need a crown, deep cleaning, or other restorative work, scheduling before December 31st can save you hundreds of dollars. Call us in October or November and we will review your remaining benefits and get you scheduled before the deadline.
How Our Billing Process Works
Our front desk team treats insurance billing as a service — not a formality. Before your appointment, we verify your eligibility and benefits. After your visit, we submit your claim electronically within 24 hours and monitor it until payment is received. If a claim is denied or needs additional information, we handle the appeal process on your behalf without requiring you to make a single phone call to your insurance company.
We provide patients with an Explanation of Benefits (EOB) breakdown after treatment so you always understand what was billed, what insurance paid, and what — if anything — you owe. We also offer detailed pre-treatment estimates so you can review costs and make decisions without financial surprises. Questions about a bill? Our patient coordinator is available by phone Monday through Friday during business hours.
Why Choose Us
All Major PPO Plans Accepted
Delta Dental, Cigna, Aetna, MetLife, Guardian, Humana, United Healthcare, and most other PPO plans accepted.
Medicaid Accepted
We accept Virginia Medicaid (DMAS) for eligible children and adults. All patients receive the same exceptional standard of care.
Same-Day Claims Submission
Insurance claims are submitted electronically within 24 hours of your appointment. We follow up until payment is resolved.
Appeal Support at No Cost
If your claim is denied, our team handles the appeal process for you — no calls to your insurance company required.
Annual Benefit Planning
We help patients use their benefits strategically across plan years to maximize savings on needed treatment.
Frequently Asked Questions
How do I know if you accept my insurance?
The fastest way is to call our office at (703) 777-1515 with your insurance card handy — we can verify your benefits in minutes. You can also submit an appointment request online and include your insurance information; our front desk will contact you with a benefits summary before your appointment.
What does "in-network" vs "out-of-network" mean for my costs?
In-network means we have a contract with your insurance carrier to accept their negotiated (reduced) fee schedule. This typically lowers your out-of-pocket cost. Out-of-network means we do not have a contract with your specific plan, but we can still accept your insurance and submit claims. Your plan reimburses at a set rate, and you may owe a slightly higher balance. We provide a pre-treatment estimate so you know the difference before your appointment.
What happens if my insurance denies a claim?
We handle all claim denials and appeals on your behalf. If your claim is rejected, our billing team investigates the reason, gathers any additional documentation required, and submits a formal appeal to your insurance company. This process is included in our service at no additional charge. We will keep you informed throughout.
Can I use two insurance plans at Family First Smiles?
Yes — we accept coordination of benefits (COB) for patients with primary and secondary insurance coverage. We will bill your primary carrier first, then coordinate with your secondary plan to cover remaining eligible costs. This can significantly reduce or even eliminate your out-of-pocket expenses. Bring both insurance cards to your appointment.
How soon will I get my Explanation of Benefits (EOB)?
Your EOB is generated by your insurance company after they process the claim, typically within 2–4 weeks. We also provide our own itemized billing statement after each visit so you can reconcile the two documents. Call our billing team at (703) 777-1515 if anything is unclear.
Parking and payment options
Our team speaks English, Spanish and Arabic. Free onsite parking is available. We accept Visa, Mastercard, American Express, Discover, JCB, debit cards, checks and NFC/mobile payments. Payment plans are available. Ask our team about terms and insurance coverage before your visit.
Ready to Schedule?
Call Family First Smiles in Leesburg, VA to verify benefits and schedule your visit.
(703) 777-1515